Frequently Asked QuestionsEverything you need to know.
Kids/ Teenagers FAQ’s
On what days will Academia be closed?
The following is a list of dates Academia will be CLOSED in 2018. Classes will not be held the following days:
· Monday May 28th: Memorial Day.
· Wednesday July 4th: Independence Day
· Monday September 3rd: Labor Day.
· Thursday November 22nd – Friday November 23rd: Thanksgiving observance.
· Monday December 25th – Friday December 28th. Christmas Day observance.
· Tuesday January 1st, 2019: Academia Closed. New Years.
If your class falls on such a day, please be advised your monthly rate has considered the above holidays. No refunds are issued for the above dates. Unless otherwise advised by an Academia employee, your class will meet as scheduled, year-round.
When will registration open for fall 2017 classes?
Registration is available now.
Is it possible to visit Academia in advance of registering?
Yes, we would love to meet you. We hold An Open House every Tuesday evening from 6:00 pm to 7:30 pm. To visit and tour our space at any other time please email firstname.lastname@example.org.
Do you have a drop-off area?
Yes, there is an alley at the rear of 306-308 Madison, next to Julian Middle School, where you can drop off your child so they can enter through the rear entrance. There are a few parking spaces at the back of the building that are not for Academia customers. Please be careful bringing your child in or having them walk to the back door from your car, in case these vehicles move. For your younger children who cannot enter on their own, we will have separate procedures to have an Academia employee available to walk out when your car pulls up, and walk the child into the building safely. Ask for more information when you register for a class.
Where do I enter the building from Madison St?
Please enter through the left-hand door at 308 Madison St.
Can I wait while my child attends a class?
Yes, we have a comfortable reception area. Tea and coffee are available, and there are toys for younger children to keep them occupied while you wait.
How can I keep up-to-date on new classes that are available?
‘Like’ our Facebook page for up-to-date information on new classes and events.
Are children taken out of the Academia building for some activities?
Yes, some classes involve walks to nearby local parks. There is a checkbox as part of the registration process to provide or deny permission for such outings. If you do not provide permission, we will contact you to talk through how we can best meet your child’s needs.
Are there additional charges for late pickup?
No. We understand that parents do their best to arrive on time, and that life happens! Please be respectful of pickup times and give us a call if something delays collection of your child.
What if I cannot get my child to class at the exact start time?
No problem. We will transition your child into the class when they arrive.
I need to drop my child earlier than the start time of the class in order to meet my other commitments. What can I do?
Please contact us if you would like to make arrangements for a more flexible drop off time. For example, if a morning class starts at 8:30 a.m. but you need to drop your child at 8:15 a.m., contact us at email@example.com and we will work with you to find a solution so your child can still attend the class.
If I sign up my child for the After School program in Fall, do they automatically have a place reserved for future semesters?
Yes. Their place is reserved for the full school year. We will contact you before the next semester begins to ask if you want your child to attend the following semester.
How are prices calculated for the After School Programs?
We use the daily rate we advertise e.g. $24/day and add up the total number of days school is in session. We divide that total into multiple payments to spread the total cost.
How would you describe the learning environment at Academia?
The focus is on fun and making the children curious about the topic. We often start a class with an object or artifact (e.g., a replica of a toy children would have played with in Ancient Greece) and use that as the starting point for the lesson such as, what was it like to be a child living in Ancient Greece? There is also hands-on project work on arts and crafts activities that tie into the class theme. Class sizes are so small that we have a great deal of flexibility to create custom learning plans for regular classes and really tailor the content to one child’s learning goals. We are big believers in outdoor time! Camps and longer classes will always include outdoor time if the weather allows it.
Do you have a discipline policy?
No. We have a fluid approach that focuses on understanding the root cause for the behavior. We will talk to the child sympathetically about how they are feeling. Is the child tired, frustrated, hungry, or overstimulated? We explain if the behavior was inappropriate and why, keeping in mind what is developmentally appropriate for that child. If there are consistent behavioral challenges which affect the other children in the class, Academia’s Director of Children’s Curriculum Development and Educational Standards will work with teachers and instructors to support the child and provide training to the instructor.
What is your cancellation and refund policy?
Summer Camp with Academia’s flexible payment plan
Academia will offer a refund of payments made minus a cancellation fee of 20% of the payments made up until March 16, 2018. No refund will be given after that date. Registration fees will not be refunded. The refund will be returned to the card you used to pay within 30 days of your request to cancel.
Summer Camp (not paid using Academia’s flexible payment plan)
Academia will offer a refund of the tuition fee if you email firstname.lastname@example.org with your intention to cancel at least 30 days prior to the start date of the camp, individual class, or summer camp extended-day session. Registration fees will not be refunded. The refund will be returned to the card you used to pay within 30 days of your request to cancel.
After School Program
SPECIFIC DATE PROGRAM
Please email operations@chicagoacadem
FULL SEMESTER ENROLLMENT (full week or specific days of the week for the full semester)
The total payment for the semester is divided into multiple payments in order to spread the cost over time. The first payment is due at time of registration (note this is not a registration fee but a tuition fee that happens to be made at time of registration). This amount will not be refunded in the event of cancellation. To avoid being liable for the remaining payments for the semester, please email email@example.com at least 30 days before the start of the semester. No refunds for monthly payments will be made within 30 days of the first class date.
For example, if the semester you registered for has a total semester price divided across four monthly payments, you will not be refunded any of those payments unless you cancel within 30 days of the first class’ start date (first day of the Oak Park District 97 school semester).
Academia reserves the right to cancel any class or event that does not meet minimum enrollment. If this happens, you will be notified via email, and a full refund including registration fee will be put back on the card used to register.
In all other cases, registration fees are not refunded if the student cancels their participation.