Refund & Cancellation Policy

Children’s Classes – Monthly Subscription

Classes billed monthly, four weeks in advance, may be cancelled at any time with four week’s notice. We will inform you of your child’s final class date when you contact us. In order to maintain a consistent fee, your monthly payment has taken into account all holidays when classes may not occur. As a result, no refund will be given for days during which your class falls on a public holiday.

Adult Class – Monthly Subscription

Classes, billed monthly, four weeks in advance, may be cancelled at any time with four week’s notice. We will inform you of your final class date when you contact us. In order to maintain a consistent fee, your monthly payment has taken into account all holidays when classes may not occur. As a result, no refund will be given for days during which your class falls on a public holiday.

Adult Classes – Defined Time Period

Four classes with a distinct start and end date (e.g. a 12 week English Literature class), if you cancel 14 days before the class start date, you will receive 75% credit to be used for any other adult class. The credit must be used within 12 months. After the class has started, no refund may be made, as Academia has already scheduled instructor time based on your commitment to attend the class. In order to maintain a consistent fee, your monthly payment has taken into account all holidays when classes may not occur. As a result, no refund will be given for days during which your class falls on a public holiday.

In all other cases, registration fees are not refunded if the student cancels their participation. 

2018 Summer Camp at Academia

  • If you notify us before April 1st, you can apply for a 100% credit on your account for a future enrollment, or a 75% refund.
  • If you notify us between April 2nd and June 1, you may receive a 100% credit on your account for a future registration, or 50% refund.
  • After June 1, you may receive a 75% credit on your account.
  • Once a camp begins, we cannot make any adjustments or offer any credits.  We will happily transfer your dates to a different camp week if space is available.
  • Credits to your account should be redeemed within one year of your initial payment.
  • In order to maintain a consistent fee, your monthly payment has taken into account all holidays when classes may not occur. As a result, no refund will be given for days during which your class falls on a public holiday.
  • Flexibility is provided to certain classes up to April 20th, 2018. Please reserve your dates early to ensure placement. Academia cannot guarantee the weeks you require will not reach maximum capacity.  No refunds will be provided if your week of preference is unavailable.

After School Program, Camps, Drop-In & other Children’s Programs

SPECIFIC DATE PROGRAM
Please email operations@chicagoacademia.com at least 10 days prior to the start date of the first class to receive a full refund to the card used to register. No refunds are given after this time period. Registration fees will not be refunded. Refunds will not be issued for no shows or last minute cancellations.

FULL SEMESTER ENROLLMENT (full week or specific days of the week for the full semester)

The total payment for the semester is divided into multiple payments in order to spread the cost over time.  The first payment is due at time of registration (note this is not a registration fee but a tuition fee that happens to be made at time of registration). This amount will not be refunded in the event of cancellation.  To avoid being liable for the remaining payments for the semester, please email operations@chicagoacademia.com at least 30 days before the start of the semester.  No refunds for monthly payments will be made within 30 days of the first class date. For example if the semester you register for has total semester price divided across four monthly payments, you will not be refunded any of those payments unless you cancel within 30 days of the first class start date (first day of the Oak Park District 97 school semester).  In order to maintain a consistent fee, your monthly payment has taken into account all holidays and institute days when classes may not occur. As a result, no refund will be given for days during which your class falls on a holiday consistent with Oak Park School District 97 School Calendar.

General

Academia reserves the right to cancel any class or event that does not meet minimum enrollment. If this happens, you will be notified via email, and a full refund including registration fee will be put back on the card used to register.

In all other cases, registration fees are not refunded if the student cancels their participation.

 

It is the customer’s responsibility to ensure a valid credit card is held on their account.  A $35 processing fee will be applied to the account for each missed payment.  Once Academia contacts you regarding a missed payment, you have seven days to pay the account balance in full.  If payment is not received at that time, your place in your class or your children’s class is canceled.  Regarding children attending Academia’s after school program, parents will always be notified so they may organize alternate arrangements.